How does one obtain a handicapped access pass to Disney World (assuming one is handicapped)?

April 25, 2009 by Tips for Disabled People  
Filed under More Disability Answers

Can you answer Henry J’s question about Disabilities?:

My girlfriend has a heart condition, she’s hypoglemic AND she’s just getting out of surgery right before our trip to Orlando. She really wants to go to Disney World but she’s in no condition to stand in line for hours. Is there some sort of special handicapped access pass for Disney World? How do you get it? How does it work?

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4 Responses to “How does one obtain a handicapped access pass to Disney World (assuming one is handicapped)?”

  1. viper_ej on April 28th, 2009 11:09 am

    Disabilities Feedback: well, i know a little about them but since i have never used one i don’t know all the details. what i do know is that once you get to the park you will probably want to rent a wheelchair if she doesn’t already have one. all the walking could get to her. then go to Guest Services (usually inside the park on the left hand side as soon as you walk in.) and show them a doctors note with her condition. i know that they make special allowances for different conditions. be aware that she might not be able to go on some rides. you can call Disney in advance and they will give you more information.

  2. Ashley M on May 1st, 2009 10:10 pm

    Disabilities Feedback: You should go to Guest Services at the front of each park and talk to them. There are a lot of options. You may rent a wheelchair or ECV if she does not want to or is not able to walk all over the park. If you just need them to accommodate her inability to stand for long periods of time, just explain her condition and you may receive a Guest Assistance Card. Depending on your conditions and the accommodations you need, the card can grant you access to special areas for seating for shows (like fireworks or parades) and will allow you to use the handicap entrance to some attractions. You carry it with you throughout the day and present it to cast members at attractions where she needs special accommodations, and the cast members will automatically know how to help by seeing the card. I don’t know all the details, but if you go to guest services, ask about a Guest Assistance Card, and explain her needs, they will be very accommodating.

  3. hyperactress23 on May 4th, 2009 10:43 am

    Disabilities Feedback: I agree with what’s been said above, go to Guest Relations. They will explain it all. I know that we’re going to Disney World in the fall, and my grandfather will need handicapped assistance, but he will probably be in a wheelchair by that point, so I’m not sure if that will be different. (He has a “cousin” of Parkinsons, so he can’t really walk or get up or sit down or do much of anything without help.) They will explain it. If you go to Disney World’s website, there is a link at the bottom that says “Guests with Disabilities”. It leads you here:

    That should help. “Some Guests may be concerned that they do not have the stamina to wait in our queues. We strongly suggest these Guests consider using a wheelchair, personal scooter or Electric Convenience Vehicle (ECV), as the distance between our attractions is much greater than the length of our queues.” That’s taken from the very bottom of the page I gave you.

  4. chemical_echo on May 7th, 2009 8:02 pm

    Disabilities Feedback: Do what the others have said about getting the wheelchair and access pass, but just so you know, she will not be able to go on a majority of the rides.
    With a heart condition AND recent surgery, it could be extremely dangerous for her to go on high speed rides or rides with lots of forces. In fact, a few people have actually died on rides because they went on with heart conditions.

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